SheetsDB

    Troubleshooting

    Fix SHEET_UNAVAILABLE

    Check that the Google Sheet URL is valid and that anyone with the link can view it, or publish the Sheet to the web.

    By Zainul Ariffin
    1. 1

      Open the link in a private browser window

      If Google asks you to sign in, SheetsDB cannot read the Sheet. Change its General access setting to Anyone with the link, Viewer.

    2. 2

      Check the URL or spreadsheet ID

      Use the full URL from Google Sheets. HTML-escaped links containing & are normalized, but a shortened or copied partial URL can still fail.

    3. 3

      Try publishing to the web

      In Google Sheets, use File, Share, Publish to web. Copy the published URL and send it as sheetRef.

    4. 4

      Keep the request ID

      Copy the X-Request-ID response header when contacting support. It identifies the request without exposing the Sheet contents.

    Review all accepted formats in Supported Google Sheet links.